Someoneon.com Service Agreement (Quarterly)

Last updated: September 4, 2025


This Agreement is between Someone ON Services LLC (d/b/a Someoneon.com) and the customer completing checkout (“you”). By completing checkout or using the Services, you agree to these terms.

1) Services & Sub-processors

We provide an AI missed-call → SMS text-back system with related messaging, scheduling links, logging/analytics, and integrations (“Services”). We use third-party providers including Twilio, Airtable, Make.com, OpenAI, Stripe, Squarespace, Softr, and Google Workspace (may change).

2) Term, Billing, Cancellation

  • Billed quarterly in advance; auto-renews every 3 months until canceled.

  • You may cancel anytime; cancellation stops future renewals. No refunds for the current term (unless a guarantee is expressly stated on our Pricing page).

3) Messaging Compliance (Your Responsibility)

You are responsible for having consent to contact recipients and for the content you send. You must:

  • Comply with TCPA/Do-Not-Call, CTIA, and 10DLC/A2P rules; provide accurate info for registration.

  • Honor opt-outs (e.g., “STOP”).

  • Avoid prohibited/restricted content (e.g., SHAFT categories, spam).
    We provide guidance but do not provide legal advice and cannot guarantee carrier approval or deliverability. Not for emergencies (no 911).

4) Data & Privacy

You own your data; we process it to deliver the Services. Our Privacy Policy is incorporated. Do not submit PHI or other regulated sensitive data. We may store logs as needed and use/update sub-processors listed above.

5) Acceptable Use

No illegal, harmful, deceptive, or abusive activity. We may suspend or terminate for violations or non-payment.

6) Warranties & Disclaimers

Services are provided “as is.” We disclaim all implied warranties (merchantability, fitness, non-infringement). We do not guarantee specific results, revenue, carrier approval, or uninterrupted availability.

7) Limitation of Liability

Our total liability for all claims is limited to the fees you paid in the 3 months before the event giving rise to liability. No indirect, special, incidental, consequential, or punitive damages.

8) Indemnification

You will indemnify and hold us harmless from claims arising from your content, your use of the Services, or your failure to comply with laws/carrier rules.

9) Changes

We may update features/terms; material changes apply at your next renewal and will be posted on our site.

10) Governing Law & Venue

Wisconsin law governs. Exclusive venue/jurisdiction: Dane County, Wisconsin (Madison, WI).

11) Notices & Contact

Notices to us: contact@someoneon.com. Notices to you: the email on your account. Electronic notices are sufficient.